Return & Exchange

You can return an item by contacting us here

  • We accept returns up to 14 days after you have received you item.
  • Please leave ALL security tags in place and not tampered with, as if removed, a return cannot be accepted.
  • Just notify us by email to of your intention to return.
  • The bag must be in the same condition it was sent out to you in.
  • Return via a reputable courier fully insured, tracked and signed for.
  • Alas return postage cannot be met by Papillonkia.
  • Customers outside the UK and Europe – Please mark your item as a return on your customs form as Papillonkia will not meet these costs.
  • Once your item has been received, your refund will be processed within 48 hours.

You will be credited via the method you paid for the item.

Payment Methods

We accept the following payment methods:

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Papillonkia is not associated or affiliated with any of the Luxury brands directly


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