Delivery is free within the UK, and there is a £30 charge for non UK orders.
We aim to ship all orders within one working day. (often the same working day)
UK orders will be sent on a tracked next business day delivery service. (Some remote locations may take longer)
International orders will be sent on a 2 - 5 day delivery service depending on location.
All orders can be tracked. Information will be sent with your despatch e mail when the goods are sent.
Couriers used include : DHL, DPD, UPS, and occasionally Royal Mail.
We of course hope you are delighted with your purchase, but just in case you are not, or it doesn't quite fit, we accept returns up to 14 days after you have received your item.
Before you are 100% sure you want to keep any item, please leave ALL security tags in place and make sure they are not tampered with, as if removed, a return cannot be accepted.
Just notify us by email to info@papillonkia.com of your intention to return. Alternately please use the Contact Us form HERE
The bag must be in the same condition it was sent out to you in.
